Privacy
Privacy policy
Last updated: . Placeholder copy — replace with your finalized policy before App Store / Play Store submission.
What we collect
- Account. Your email address, used as your login and to send sign-in codes.
- Profile. Whatever you put into the onboarding wizard: display name, sport history, training goals, schedule.
- Activity. If you connect Strava, supaTRI reads your activity stream (workout type, duration, distance, heart rate, power) so the plan can adapt.
- Plans and coach chats. The plans we generate for you and your conversations with the AI coach.
- Diagnostics. Anonymous crash and error reports so we can fix bugs.
What we don't do
- We don't sell your personal data.
- We don't share it with advertisers or data brokers. Ever.
- We don't train AI models on your data. Your plans and chats aren't part of any training set.
Who we share with
Only the providers we need to run the service:
- AI providers (DeepSeek for the managed plan; OpenAI / Anthropic if you bring your own key). They receive the prompt and your training context for each request.
- Strava, if you connect it. Strava sends us your activity data; supaTRI does not push anything back to Strava.
- Hosting: our infrastructure runs on Hetzner. Email: sign-in codes are sent via our SMTP provider. Payments: handled by Stripe; we never see your card number.
Where data lives
Servers and database are in the European Union (Hetzner). Backups are encrypted and rotated on a 14-day window.
Your rights
You can export your data, correct it, or delete it from inside the app (Settings → Account). Deleting your account removes everything we have on you from the active database within 24 hours and from backups within 30 days.
If you live in the EU/UK, you have the rights granted by GDPR/UK GDPR. Email privacy@supatri.com to exercise them.
Children
supaTRI is not intended for users under 16. We don't knowingly collect data from anyone under 16.
Changes
If we change this policy materially, we'll let you know in the app before the change applies to your data.